Medspa Patient Retention, Made Easy
Automate medspa rebookings, win back lapsed patients, and boost loyalty with Moxie—patient retention software built for modern aesthetic practices.
Turn One-Time Visits into Lifelong Clients
Acquiring new patients costs 5x more than retaining existing ones. Yet most practices leave retention to chance—manual follow-ups, sticky notes, and a lot of crossed fingers.
That’s where Moxie comes in. Our retention system turns one-time visits into repeat bookings, loyalty, and predictable revenue—automatically.
Before Moxie vs. After Moxie
🤯 Before Moxie
One-time bookings, inconsistent revenue
Patients book once or twice a year—if they remember
Front desk scrambles to rebook no-shows and lapsed patients
Revenue depends on new leads
No visibility into who’s slipping away
Treatment plans live in your head
Retention feels manual & reactive
😎 After Moxie
“Moxie gave me an added layer of support and comfort by taking care of the little things that I don't want to do — I want to focus on the bigger fish, like my clients and patient care.”
Michelle Cote, PA-C
— Founder of Étoile Aesthetics
How Moxie Makes Retention Automatic
Retention isn’t luck—it’s a system powered by intentionality. Here’s how Moxie keeps your patients coming back:
Automated Winback Campaigns
Turn no-shows and overdue clients into booked appointments—without lifting a finger:
Overdue tox treatments
Lapsed filler patients
Seasonal promotions
Rebooking Made Easy
Retention starts in the treatment room. Moxie makes it automatic:
In-room pre-booking prompts patients actually appreciate
Friendly nudges for the “next appointment”
AI-driven multi-visit package recommendations
Patient Retention Dashboard
Get a real-time view of patient engagement and retention trends:
Total spend, visit frequency, and service mix
Booking history and gaps in care
Spot drop-off points and act before it’s too late
"I worked with various previous partners and they just weren't meeting my expectations, and that's why I chose to level up my business with Moxie."
Dr. Alex, DNP, APRN, FNP-C
Founder of Blonde Girl Aesthetics
Data to Build Deeper Relationships
Know more. Sell smarter. Serve better. Moxie Suite makes it easy by:
Surfacing what patients were interested in—not just what they bought
Making it easy to personalize follow ups and cross-sells
Tracking life events and consult notes to build trust and loyalty
Loyalty-Building Memberships & Beauty Banks
Turn one-time or occasional visits into predictable revenue:
Flexible membership tools that are easy to sell and promote
Rewards and perks patients love (and actually understand)
Practices using memberships see 50% more visits and 35% higher spend
Team Coaching for Consistent Care
Your front desk and providers play a huge role in retention. We help you:
Train on consult best practices to boost conversions
Use retention reports to coach your team
Deliver a consistent, trust-building patient experience
Why Choose Moxie?
A retention system that fills schedules and grow profit
Automation that works while you sleep
Membership tools that build predictable revenue
Real-time data and actionable coaching
A retention system that fills schedules and grow profit
Ready to Keep More Patients and Plump Your Profits?
Let Moxie automate your retention, rebooking, and loyalty—so you can focus on delivering results.
Schedule a Demo
