Features
Launch Accelerator
Medical Director Matching
Medspa Compliance
All-in-One Software
Medspa Marketing
Business Coaching
Preferred Pricing
Free Medspa Strategy Session

Book your free medspa strategy session with our practice advisors.

Book Now
Capabilities
Launch Your Medspa
Take your medspa from idea to open in as little as 30 days
Run Your Medspa
Increase profitability and create a better customer experience
Scale Your Medspa
Take your practice to the next level
Overview

Learn how Moxie can help you launch, run, and grow your medspa

Learn more
Learn
Medspa MBA
Ebooks + Guides
Events
Medspa Growth Blog
Aesthetic Training Directory
Find the best aesthetic training for you
Training Directory
Company
About Moxie
Clinical Advisory Board
Press + Reviews
Careers
A woman getting her hair styled by a hair stylist.
Citrus Aesthetics:
Becoming a Booming Business in Just 4 Weeks
Learn More
Learn More
arrow icon
All posts
Category
June 14, 2024
•
5 min read

What is Moxie Suite?

What is Moxie Suite?
Blog header imagePlay icon

Table of contents

This is a straight-read article without any defined sections or headers.

So, there's no table of contents available.

Just keep reading on!
h3
Example H3
A black and white image of a circular object.
Book a Free Strategy Session Today
Find out how we can help you build your Medspa empire
Book Now

Owning a business is a big commitment. You're passionate about delivering top-notch aesthetic treatments, but the day-to-day operations leave you feeling burnt out.

Between juggling appointments, chasing down paperwork, and managing finances, it can be hard to find the time to focus on what truly matters — your clients and growing your business.

Imagine if there was a way to streamline your operations, automate tedious tasks, and gain valuable insights into your medspa's performance. What if you could free up time to focus on building client relationships and creating a truly exceptional spa experience?

This is where innovative software solutions like Moxie Suite come in.

If you're a medspa owner ready to take your business to the next level, keep reading to discover how Moxie Suite can empower you to achieve operational excellence, elevate client satisfaction, and unlock the full potential of your thriving practice.

What is Moxie Suite?

Ever feel like you need an extra set of hands to run your medspa? From appointment scheduling and client documentation to inventory management and financial tracking — Moxie Suite handles it all on a single, user-friendly platform. It combines the best of a CRM and the best of an EMR, creating a single purpose-built platform for medspa management.

The goal is to help you be more productive and to ensure that your clients enjoy a more seamless experience at your medspa.

Core features of Moxie Suite

The goal is to have a packed appointment calendar, but it’s also a lot to manage. Scheduling appointments and keeping track of client information can feel overwhelming.

Moxie Suite offers features that streamline your schedule and keep everything organized while allowing you to focus on delivering exceptional service.

Appointment management

  • Dual-view scheduling: Moxie Suite offers two scheduling views to fit your preference. Need a detailed list of appointments? You've got it. Do you prefer a visual overview of your day? Switch to the calendar view.
  • Seamless booking: Clients can book appointments directly online, freeing you and your staff from phone tag. Plus, automated confirmation emails and reminders keep everyone on track.
  • Flexible workflow: If you need to find a last-minute slot or reschedule, you can simply drag and drop appointments easily, adapting to your day's flow.
  • Prioritize with filters: Quickly identify appointments needing your attention. Filter by the status (confirmed, pending, canceled), initial assessment completion (ensuring client readiness), or provider action needed. Filters let you prioritize tasks and maximize your time.

Client forms and documentation

  • Go paperless: Instead of managing manual files, upload and store all client forms electronically. This system organizes intake questionnaires, consent forms, and more in a readily accessible format.
  • Compliance made easy: Moxie Suite provides pre-loaded templates for essential forms, ensuring you meet regulatory requirements effortlessly. (Though it’s always best to get the advice of your legal counsel on these sorts of things, as Moxie does not offer legal advice)
  • Accessible client notes: With detailed notes attached to their profiles, you can track individual client needs and preferences. Client notes ensure personalized care and help you build stronger relationships with your clients.
  • Centralized access for everyone: You and your staff can access client information from one central location, eliminating wasted time searching for paperwork. This setup translates to better communication and a more efficient workflow.

Benefits of using Moxie Suite

Running a successful medspa isn't just about offering top-notch services — it's about creating a personalized experience that keeps clients coming back for more.Having a software tool like Moxie Suite helps you go beyond basic appointment scheduling, empowering you to tailor your operations and craft unique client journeys that reflect your medspa's individuality. Here's how Moxie Suite helps you achieve this:Efficiency and productivityMoxie Suite tackles time-consuming tasks like: 

  • Automated scheduling: Clients can book appointments directly online, eliminating manual scheduling and saving your staff valuable time.
  • Streamlined workflow: Moxie Suite's intuitive interface allows for easy appointment management. Drag-and-drop functionality simplifies rescheduling. Filtering options help you prioritize tasks and focus on upcoming appointments.
  • Centralized information: All client details and appointment information are stored electronically in one secure location. No more hunting for paperwork — everything you need is readily accessible to minimize delays and maximize efficiency.

Client satisfaction

Moxie Suite goes beyond streamlining your operations. It empowers you to deliver exceptional client care and booking options:‍

  • Personalized service: Detailed client profiles with notes and past appointment history allow you to tailor treatments and cater to individual needs. This customized approach fosters stronger client relationships and builds trust.
  • Seamless communication: Automated appointment confirmations and reminders ensure clients stay informed and appointments run on schedule. Additionally, Moxie Suite facilitates easy communication so that you can address any questions or concerns promptly.
  • Improved client experience: By minimizing wait times and ensuring everything is organized, Moxie Suite contributes to a smooth and positive client experience from booking to appointment completion.

Managing client interactions

‍​​Imagine this: You no longer chase down missed appointments or struggle to recall a client's specific treatment history.

Moxie Suite has features that help you foster strong client relationships, streamline communication, and organize all client information in one central hub.

‍Communication with clients

Moxie Suite eliminates the need for lengthy phone calls or chasing down emails, allowing you to focus on delivering exceptional care. 

Keep clients informed and appointments running smoothly with the following:‍

  • Automated confirmations and reminders: Moxie Suite automates appointment confirmations and reminders to reduce the burden on your staff. This feature translates to fewer missed appointments, a smoother flow throughout the day, and a professional experience for your clients.
  • Two-way communication: Moxie Suite facilitates clear and efficient communication between you and your clients. You can easily address client questions and concerns directly through the platform, fostering trust and building stronger relationships with every interaction.

Client profiles

Moxie Suite takes basic contact details a step further. Each client profile becomes a repository with a comprehensive view of their history:‍

  • Detailed client histories: Access past appointment details, treatment notes, and client preferences with ease. This platform allows you to tailor future services to individual needs, ensuring a consistent level of high-quality care and exceeding client expectations.

‍

  • Digital wallets for convenience: Moxie Suite offers a secure digital wallet for each client. Eliminate the need for manual payment processing and easily manage packages, track gift certificates, and streamline transactions. Digital wallets give a more convenient experience for both you and your clients, saving valuable time and reducing potential errors.
  • Interaction and transaction tracking: Track all your interactions with each client, including appointments, communication history, and purchase details. Interaction tracking empowers you to identify evolving client needs and preferences, allowing you to personalize your approach and ensure a consistently positive client experience.

Inventory and order management

Running a smooth medspa operation requires having the right supplies on hand at all times. Moxie Suite takes the guesswork out of inventory management, offering a convenient solution for ordering supplies and keeping track of your stock.

Effortless supply ordering & inventory management

  • Order directly through Moxie Suite: Eliminate the need for multiple vendor calls and time-consuming searches by ordering essential medical supplies directly through Moxie Suite. This step will save you valuable time and streamline your procurement process.
  • Real-time stock levels: With real-time inventory tracking, you always know exactly what's in stock. This feature prevents you from overstocking or running out of crucial supplies, ensuring uninterrupted operations and client satisfaction.
  • Low-stock alerts: Never get caught off guard! Moxie Suite provides automated low-stock alerts, prompting you to reorder essential supplies before you run out. 

Financial management features

Imagine having a real-time window into your medspa's financial health. Moxie Suite empowers you to do just that, offering comprehensive sales and revenue tracking tools beyond basic numbers. 

Valuable insights

  • Real-time sales tracking: Moxie Suite goes beyond basic reports. See your sales figures update instantly for a clear and immediate picture of your daily, weekly, and monthly revenue. This real-time data empowers you to identify trends instantly, allowing you to adjust marketing strategies, optimize staffing levels, and make informed decisions that maximize your earning potential.
  • Detailed revenue reporting: Moxies Suite doesn't just track sales — it provides deep dives into your revenue streams. Generate comprehensive reports that analyze treatment performance, track package sales, and identify areas for growth.

    This level of detail allows you to see exactly where your income comes from, helping you focus your efforts on the most profitable services and packages.
  • Data-driven decisions: With real-time sales data and insightful reports at your fingertips, you can confidently make informed business decisions. Moxie Suite empowers you to optimize pricing strategies based on market trends and client preferences, ensuring that you're maximizing revenue potential.

Streamlined transactions

Moxie Suite simplifies and secures your financial transactions, saving you time and minimizing errors:‍

  • Automated billing and invoicing: Say goodbye to manual invoicing and chasing payments. Moxie Suite automates the entire process, allowing you to generate and send invoices electronically with just a few clicks. You’ll get timely payments from your clients, keeping your cash flow healthy.
  • Secure payment processing: Moxie Suite integrates with secure payment gateways, offering your client various convenient payment options. You won’t have to handle cash or manage complex payment systems.
  • Error-free transactions: Moxie Suite automates many financial tasks, reducing the risk of human error. Automated invoicing and secure payment processing ensure your financial records are accurate and reliable.

Customization and settings

Moxie Suite understands that every medspa is unique. That's why it offers a range of customization options, empowering you to tailor your services, pricing, and client experience to match your vision perfectly.

Personalization of services

  • Effortless service creation: Moxie Suite allows you to easily add new services to your menu, ensuring your offerings reflect the latest trends and cater to your specific clientele.

  • Beauty Banks and memberships: Create memberships custom for your medspa, making it easy to turn a one time client into a “regular” 
  • Pricing flexibility: Set competitive pricing structures for each service or offer tiered packages to suit different client needs and budgets.
  • Schedule control: Maintain complete control over your availability by setting your schedule within Moxie Suite. This feature ensures appointments align with your working hours, prevents double booking, and promotes a healthy work-life balance for you and your staff.

Customized client experiences

Moxie Suite goes beyond basic service creation. It empowers you to personalize the client experience:‍

  • Customized service menus: Tailor service menus based on provider expertise or treatment categories. These menus allow clients to easily find the services that best suit their needs and preferences.
  • Detailed service management: Define specific durations, room requirements, and staff assignments for each service. This organization ensures smooth operation and client satisfaction by eliminating confusion or delays during appointments.

Moxie: Your partner in medspa success

Let us be your partner in building a thriving medspa. Moxie empowers aspiring medspa owners across the country to launch faster, manage their operations, and achieve real success.We take the burden off your shoulders so that you can focus on what you do best — providing exceptional care to your clients.Here's how Moxie can help your medspa thrive:‍

  • Marketing done for you: Moxie manages everything from website creation (under your brand) to targeted advertising that drives new clients through your doors.
  • Hands-on, expert growth coaching: Our dedicated coaches meet with you regularly to support your growth, give you hands-on help, and guide you through launching, managing, and growing $your medspa.
  • Software built for medspas: With online appointment scheduling, charting to text message marketing, and memberships — we’ve got you covered. Moxie makes it easier than ever to run your business and wow your clients.

‍Book a free strategy session today.

What's next?

When you're ready to take the next step in launching or growing your aesthetic practice, here are 3 ways Moxie can help:

1
Access Our Free Medspa MBA Courses
Master the business side of aesthetics with our FREE Medspa MBA mini courses, packed with the insights and strategies you need to launch and scale profitably.
2
Get the Free Medspa Launch Guide
Launching your medspa and not sure where to start? Download our FREE Medspa Launch Guide, a step-by-step playbook to help you build a thriving practice.
3
Book a Free Medspa Strategy Session
Want tailored advice? Schedule your FREE strategy session, and our experts will help you map out a clear path to growth based on your unique vision and goals.
📖 Free Medspa MBA Courses📋 Medspa Launch Guide🤝 Strategy Session
Written by
Author avatar
Moxie Team
Share article
more from our blog

You may also like

FDA Declares End of Semaglutide Shortage: What Medspa Providers Need to Know

FDA Declares End of Semaglutide Shortage: What Medspa Providers Need to Know

The FDA has officially ended the semaglutide shortage, meaning compounded versions will no longer be allowed after April 22, 2025 (503A) and May 22, 2025 (503B). Here's what medspa owners need to know.
Author avatar
Moxie Team
February 21, 2025
•
5 min read
Say Goodbye to Compliance Stress: Meet Moxie Compliance Defender

Say Goodbye to Compliance Stress: Meet Moxie Compliance Defender

With medical aesthetics evolving rapidly, staying compliant is more challenging than ever. Enter Moxie Compliance Defender, the latest tool we’ve added to our all-in-one platform for aesthetic entrepreneurs.
Author avatar
Dan Friedman
December 16, 2024
•
5 min read
From ICU to Aesthetics: Dr. Seif’s Seamless Transition With Moxie

From ICU to Aesthetics: Dr. Seif’s Seamless Transition With Moxie

After years of working in high-intensity hospital settings, Dr. Joseph Seif, M.D., sought a new way to provide care that allowed for more balance between his professional and family life. With the support of Moxie, he made the move to aesthetics and opened SM (Seif Medical) Drip, in San Juan Capistrano, California.
Author avatar
Moxie Team
October 11, 2024
•
5 min read
View all
Moxie logo in purple
Instagram
LinkedIn
YouTube
TikTok
Subscribe

Join our newsletter to stay up to date on features and releases.

By subscribing you agree to with our Privacy Policy and provide consent to receive updates from our company.

By clicking submit, you are providing express consent to be contacted by SMS, possibly using automated technology to the number you provided. If at any time you wish to opt-out of communication, please reply "STOP". Text "HELP" for help. Message frequency may vary. Message/data rates may apply. Submission of this form does not authorize the purchase of goods, services, or products. See the privacy policy/Terms and Conditions on the webpage.

Features
Launch AcceleratorMedspa ComplianceMedspa SoftwareMarketingMedical Director MatchingBusiness CoachingPreferred Pricing
Capabilities
Launch Your MedspaRun Your MedspaGrow Your Medspa
Learn
Medspa MBAEbooks + GuidesMedspa Growth Blog
Company
About MoxieClinical Advisory BoardCustomer StoriesPress + ReviewsCareers

Moxie Partners, Inc. partners with Stripe Payments Company for money transmission services and account services with funds held at Fifth Third Bank N.A., Member FDIC and Evolve Bank and Trust, Members FDIC.

Stripe Treasury Accounts are eligible for FDIC "pass-through" insurance if they meet certain requirements. The accounts are eligible only to the extent pass-through insurance is permitted by the rules and regulations of the FDIC, and if the requirements for pass-through insurance are satisfied. The FDIC insurance applies up to 250,000 USD per depositor, per financial institution, for deposits held in the same ownership capacity. Neither Stripe nor Moxie Partners, Inc. are an FDIC insured institution and that the FDIC’s deposit insurance coverage only protects against the failure of an FDIC insured depository institution.

Privacy PolicyTerms of ServiceCookies Settings
close icon
Your browser does not support the video tag.