EMR Migrations Smoother Than Your Freshly Toxed Forehead
What switching your EMR usually looks like.
If you’ve migrated before (or even talked to another EMR about migrating) you’ve probably heard some version of these stories. Unfortunately, they’re not edge cases. They’re the norm.
The Hostage Situation
Some EMRs charge $300–$1,000 per data export. Request your records, add a new patient afterward, and that’s another export fee. Buy a membership? Another fee. It’s a pay-per-patient hostage situation designed to make leaving expensive.
“They told me any additional reports, including memberships, would come at a fee. And anybody after that would be a subsequent export and would also cost anywhere from $500 to $1,000. I’m livid.”
The DIY Nightmare
You’re told integrations and data transfers are “easy.” Then onboarding hands you a Zapier login, a 36-hour wait for a code, and a “good luck.” Features promised during the sales process never materialize. You’re rebuilding your practice from scratch on a system that was supposed to save you time.
“It ended up costing me like $30K and six months of my life. That’s why I have not made an EMR switch — even if it was free, it’s the time.”
The “Barebones” Transfer
The industry standard for EMR migration is shockingly thin: patient names and birthdays. That’s it. Treatment notes, before-and-after photos, consent forms, gift card balances, membership records — you either lose them or rebuild them manually. And they call that a “migration.”
“When they do it, it’s literally the patient name and birthday. That’s what you get.”
The Four Fears Every Practice Owner Has About Switching.
Not at Moxie. Your Onboarding Manager is assigned on day one and stays with you past launch. One person who knows your full situation — not a ticket number.
We migrate treatment notes, images, consent forms, wallet balances, and appointment history. Every record is tested and validated before you go live.
$0 to migrate. $0 for additional exports. $0 for data pulls. And you don’t pay Moxie until you’re fully live. No surprises.
You keep running your practice normally until the moment we flip the switch. No dual-system chaos. No gap in operations. Your patients won’t notice a thing.
What We Migrate vs. What Gets Left Behind
Moxie
Typical “Fast” Migration
Not all migrations are created equal.
One dedicated team.
Zero guesswork.
Every migration follows a proven playbook — customized to your practice size, data volume, and current EMR.
Intake & Assessment
Testing & Validation
Scoping & Documentation
Full Migration Execution
Planning & Pre-Migration
Validation & Handoff
Data Extraction & Transformation
“I just mentally thought I’d have a mental break if I had to do it again... You guys do all of that? The work you ask me to do is only like 10% of what I'd expect.”
— Moxie practice owner, during migration onboarding
Real people. One point of contact.
No ticket-number runaround.
Onboarding Manager
Migrations Lead
Data Project Manager
QA Team
Practice Success Manager
Support Team
We know you have questions.
How long will my migration take?
Every migration is scoped to your practice — your data volume, your EMR, your complexity. Your Onboarding Manager will build a custom plan after scoping so you know exactly what to expect. No surprises.
Will I lose any patient data?
That’s what our test migration is for. We run a sample first so you can verify everything. Our QA team does a final cross-check — nothing goes live until you’ve confirmed it looks right.
Do I have to do anything technical?
Nope. Your biggest contribution is giving us a login. We handle extraction, transformation, mapping, and validation. You review and approve.
When do I start paying Moxie?
Not until you’re fully migrated, trained, and live. No overlap charges. No double billing.
What if I want to leave Moxie later?
Your data is your data. We ask for 90 days notice to help you off-ramp. No penalties. No export fees. Your patients go with you.
Can you migrate from my specific EMR?
Almost certainly. We’ve migrated from PatientNow, Aesthetic Record, Jane, Boulevard, Zenoti, MindBody, and dozens of patchwork setups. If your EMR stores data, we can move it.
