Question 1

How can Moxie help streamline daily medspa operations?

Accepted Answer

Moxie offers an all-in-one medspa management platform that simplifies tasks like appointment scheduling, intake forms, payments processing, inventory tracking, and patient charting. By automating these processes, medspa owners can focus more on client care and less on administrative duties.

Question 2

What marketing support does Moxie provide to boost client acquisition?

Accepted Answer

Moxie provides comprehensive marketing assistance including:

Customized website creation with online appointment booking
Meta ad campaign creation and management
Patient retention tools and winback strategies
Guidance on digital and in-person marketing strategies to attract and retain clients
Share-ready social media templates to help you build your following

These help with both patient acquisition and retention.

Question 3

Can Moxie assist with compliance and regulatory requirements?

Accepted Answer

While it’s always best to seek the advice of a legal expert well versed in aesthetic medicine, Moxie can help lighten your compliance load through:

Template consents and protocols developed with legal and medical experts
Recommendations for malpractice insurance
Technology and tools that proactively identify compliance risks like overdue charts, outstanding good faith exams, and more

This support helps you navigate the regulatory landscape confidently.

Question 4

Does Moxie offer financial management tools for medspas?

Accepted Answer

Absolutely. Moxie provides bookkeeping services that aggregate financial data, helping you build balance sheets, profit and loss statements, and gain a holistic view of your medspa's financial health.

Question 5

How does Moxie support inventory management?

Accepted Answer

Moxie's medspa management software, Moxie Suite, includes features that allow you to:

Monitor stock levels and receive alerts for low inventory
Track product expiration dates
Streamline reordering processes

This ensures efficient inventory control and reduces the risk of stockouts.

Question 6

What kind of training and support does Moxie provide?

Accepted Answer

Moxie offers monthly one-on-one sessions with medspa business experts, providing personalized coaching to help you navigate challenges and implement best practices for growth and efficiency. Additionally, we also offer a consultation training series led by aesthetic expert, Brittany Bureski.

Question 7

Is Moxie's platform suitable for multi-location medspa businesses?

Accepted Answer

Yes, Moxie's platform is designed to support medspas with multiple locations, offering centralized management tools that ensure consistency and streamlined operations across all sites.

Question 8

How does Moxie enhance the client experience at my medspa?

Accepted Answer

By automating appointment reminders, streamlining check-in processes, and maintaining comprehensive patient records, Moxie helps create a seamless and professional experience for your clients, fostering loyalty and satisfaction. By consistently having a coach evaluating your patient journey and helping you find ways to level up the patient experience, you also continue to build a stronger business over time.

Trust is the Foundation of the Growth